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SMS MARKETING FOR SHOPIFY

Make your next message matter.

Create timely SMS campaigns and automated follow-ups with Sendvio AI. Use Shopify purchase data, relevant offers and each customer’s language to give every message a reason to be there.

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Campaigns and automationsPersonalized offersPre-send number validation

SMS marketing

Create targeted SMS campaigns and follow-ups.

Bring SMS into the same platform as email, forms, reviews and customer data. Build coordinated communication around the shopper, instead of managing each channel in isolation.

AI CREATION
Announce our new collection to returning customers.
Your next favorite just arrived. Take a first look at the new collection.yourstore.com/new

Create SMS messages with AI.

Describe your audience, offer and goal. Sendvio AI drafts your SMS; you refine the wording and link before sending.

CONNECTED AUTOMATIONS
Checkout startedNo purchase after a delay
Email follow-upSMS reminder

Trigger follow-ups from customer behavior.

Trigger journeys from signups, checkouts or purchases. Use delays and conditions to coordinate email and SMS.

SHOPIFY SEGMENTATION
Returning customers
Orders placedMore than 1
Customer tagVIP
SMS subscriptionSubscribed

Make every message more relevant.

Build audiences from purchases, engagement, tags and metafields. Match the message to each customer’s interests and history.

MULTILINGUAL MESSAGING
35 languages supported

Speak their language. Keep one workflow.

Create and manage SMS versions in up to 35 languages with AI. Keep every version together as you refine the campaign.

PERSONALIZED OFFERS
YOUR WELCOME OFFERWELCOME-ALEX
EmailSMS
The same customer’s code across both channels

Keep discount codes consistent across channels.

Use unique discount codes across email and SMS follow-ups. Keep the offer consistent and track redemptions and attributed revenue.

CAMPAIGN RESULTS
Email + SMSCampaign performance
Engagement
Message response
Attributed sales
Orders & revenue
Offer performance
Discount redemptions

Track engagement and attributed sales.

Review SMS performance and attributed purchases alongside email results. Use what you learn to improve audiences, timing and offers.

CONNECTED BY DESIGN

Email and SMS. One coordinated customer journey.

Introduce a product by email, follow up by SMS when appropriate and stop the sequence after a purchase. Set the conditions and timing once, with your customer data available throughout the workflow.

Explore email and SMS automations
  • Control delays, entry conditions and exit rules.
  • Respect subscription status and avoid unnecessary follow-ups.
  • Keep the message, language and offer consistent across channels.

CREATE, REVIEW & SEND

From an opted-in audience to a timely message.

  1. 01

    Build an opted-in audience

    Collect phone numbers with Sendvio forms and use subscription status when targeting SMS recipients.

  2. 02

    Create and check the message

    Prepare your copy and language versions with AI. Review the audience, timing, offer and destination link.

  3. 03

    Send with protection

    Validate numbers before sending and review results to improve the next campaign or automation.

DELIVERABILITY PROTECTION

Check the number before attempting the send.

SMS number validation identifies invalid numbers and distinguishes mobile numbers from landlines. Invalid contacts are marked accordingly so they can be excluded from future sends. A valid mobile number does not establish marketing consent or guarantee delivery.

Explore SMS number validation

A FEW MORE DETAILS

Questions about SMS marketing

Can I use SMS without an email step?

Yes. Create an SMS campaign or an SMS workflow, or combine it with email when both channels support your goal.

Does phone validation replace an SMS opt-in?

No. Number validation checks whether the number is suitable for SMS. You still need the required permission to send marketing messages.

Can AI create my SMS language versions together?

Yes. Create SMS language versions together with AI, with support for up to 35 languages. Review the wording and offer in each version before scheduling your SMS campaign or activating its workflow.

YOUR NEXT SMS CAMPAIGN

Turn customer context into a timely text.

Create personalized SMS campaigns and follow-ups with AI, manage language versions together and validate numbers before sending.

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