PRODUCT & STORE REVIEWS FOR SHOPIFY

Customer stories. Beautifully presented.

Collect photo and video reviews, automate requests and create review widgets that feel like part of your brand. All connected to your marketing in Sendvio.

STUDIO / GOODS

Customer reviews

Write a review
4.8★★★★★56 reviews
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Sneaker product shown in the review layoutSneaker product shown in the review layoutSneaker product shown in the review layout
Reviews (56)Questions & answers
Sneaker product shown in the review layout
★★★★★Ready for wherever the day takes me.

Comfortable from the first wear, with a fit that feels just right.

Example review · Size 8
About this layout 1 / 6

All-in-One Reviews

Ratings, customer media and product feedback in one place.

COLLECT

A simple invitation. More useful feedback.

Give customers an easy way to share their experience, with requests that reflect your brand and arrive at the right moment.

STUDIO / GOODSTo: [email protected]

How’s your new pair?

Tell us what you think. Your experience helps the next shopper find their perfect fit.

Sneaker product shown in the review layout
☆ ☆ ☆ ☆ ☆
Write a reviewAdd a photo or video
01

Automated requests & reminders

Set timing by order or product. Follow up with customers who haven’t responded and personalize the request email.

02

Text, photos, videos & questions

Collect product and store reviews. Add custom questions and variant details for context such as fit, size and use.

03

More ways to share

Use email and SMS links, QR codes, storefront forms and dedicated review pages, including supported Shopify customer account and order experiences.

04

Past orders & selected audiences

Invite previous customers or a targeted audience to contribute, with a message suited to their purchase.

DISPLAY & PERSONALIZE

Your reviews. Your storefront. Your style.

Choose a format for the placement, then adjust the details to match your brand.

A layout for every placement

Product ratings, All-in-One Reviews, card and video carousels, review grids, media galleries and floating tabs. Create a dedicated all-reviews page, too.

Explore review widgets →

Brand details, down to the stars

Edit colors, labels, star styles and layouts. Use custom CSS for finer control and preview how your widgets fit the storefront.

Keep your language consistent

Customize review invitations and customer-facing text. Create messages with AI in up to 35 languages and manage the language versions in Sendvio.

MANAGE & UNDERSTAND

Keep useful feedback easy to find.

Organize reviews, respond to customers and help shoppers make sense of what others are saying.

Publication & moderation

Choose publication rules, filter spam and profanity, and preserve authentic customer feedback.

Public replies with AI

Draft a response in your brand’s tone, review it and reply to the customer.

AI review summaries

Make recurring themes in product and store reviews easier to understand.

Product questions & answers

Keep practical answers beside customer feedback, close to the purchase decision.

Product grouping & context

Group related products and display variant details, customer media and purchase verification.

Product-review structured data

Help search engines understand eligible ratings and reviews. Search engines determine how results appear.

REVIEWS MEET YOUR MARKETING

One journey, from request to next purchase.

Build review requests, reminders, thank-you messages and reward offers into your post-purchase automations. Use Sendvio AI to create the messages faster, then refine timing and conditions.

Explore post-purchase automations →
Purchase
↓
Wait → Request a review
↓
Has the customer responded?
NO
Send a reminder
YES
Send a thank-you

Connect review events with Shopify Flow.

Reward participation. Build the next connection.

Offer coupons with clear conditions, send thank-you messages or introduce a referral offer. Rewards should never depend on a positive rating.

IMPORT & MIGRATION

Your review history comes with you.

Bring reviews from spreadsheets or another Shopify review app. Map fields to the right products, check the results and keep building on the feedback you’ve already collected.

Get personalized migration assistance →

Personalized assistance is included in every paid plan.

  1. 1

    Bring your existing reviews

    Import the feedback and customer media you want to carry forward.

  2. 2

    Match reviews to products

    Map fields and check product associations before publishing.

  3. 3

    Configure review requests and widgets

    Personalize your widgets and configure requests for future purchases.

A FEW MORE DETAILS

Questions about Shopify reviews

Can I import reviews from another Shopify review app?

Yes. Bring existing reviews into Sendvio through imports, map them to the correct Shopify products and review the result. Migration support can help organize the transition.

Can I collect photo and video reviews?

Yes. Collect written reviews with photos or videos and display them in review widgets, galleries and carousels that match your storefront.

Can AI help manage reviews?

Yes. Use AI to draft replies in your brand’s tone and summarize review themes. Review the work and keep control of publication and customer communication.

Can I include an offer after a review?

Yes. Configure a coupon reward with clear conditions, or introduce a referral offer in a post-review message. Keep the invitation to share honest feedback separate from the offer, and do not make rewards depend on a positive rating.

Do these review tools work outside Shopify?

This review offering is for Shopify stores. The capabilities described here focus on collecting, managing and displaying reviews for your Shopify business.

Will review stars always appear in Google results?

No. Structured data helps search engines interpret eligible review information, but Google decides whether and how rich results appear.

REVIEWS, CONNECTED TO SENDVIO

Collect and display reviews on your Shopify store.

Collect reviews, make them your own and connect them to your next customer journey.