Get your account verified
New stores go through a short review before they can send marketing messages. It protects your sender reputation and everyone else's.
In this article you will complete the verification checklist and unlock the full app.
Before you start
- A store with a real product catalog and a public storefront. Stores that are still password-protected can be verified, but the review may take longer.
Steps
- Open Account Verification in Sendvio. A pending account may have limited access until verification is complete.
- Complete the requested business and subscriber-collection information. Check for missing items before submitting.
- Submit and follow the status or next steps shown in the app. If more information is requested, provide it through the indicated process.
- After approval, reopen Sendvio to access the full menu. If you cannot continue, contact support with your store name and the status shown.
Have your business details and an explanation of how you collect subscribers ready.
Try these steps in Sendvio
Enter your Shopify store name to open Account Verification in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.
Follow the steps above to select the relevant item. Navigation for this task:
SendvioAccount Verification
For my-store.myshopify.com, enter my-store. We remember it in this browser only.
Still need help?
Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.