Create a popup

Start from a template, adjust the design and the offer, choose when it appears, and publish it to your store.

Updated September 21, 2026 · 1 min read

In this article you will publish a popup that collects email or SMS subscribers.

Before you start

  • A discount code in Shopify if you want to offer one. You can also let the app create a unique code per subscriber.

Steps

  1. Open Popups → Create popup and choose a template.
  2. In the visual editor, design the Initial form and Success message. Set the content, styling and fields you want to collect.
  3. Preview the form on desktop and mobile. Check the success message and any incentive instructions.
  4. Open the popup’s workflow to configure targeting, display rules and follow-up email or SMS. The workflow and visual editor have different roles.
  5. Complete any storefront setup shown in the app, then publish or enable the popup. Test it on a page and device that match its rules.
Wait 5 to 8 seconds before showing the popup. Showing it immediately is the main reason visitors close it without reading.

Try these steps in Sendvio

Enter your Shopify store name to open Popup templates in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.

Follow the steps above to select the relevant item. Navigation for this task:

SendvioPopupsCreate popup
For my-store.myshopify.com, enter my-store. We remember it in this browser only.

Still need help?

Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.

Email support@sendvio.com