Change the sales attribution window

How long after someone opens or clicks a message an order still counts as a sale from that message.

Updated September 21, 2026 · 1 min read

In this article you will set the number of days used to attribute sales.

Steps

  1. Go to Settings → Attribution window (under Trust & Compliance).
  2. Pick the number of days.
  3. Save. Campaign and automation sales numbers use the new window from then on.

Try these steps in Sendvio

Enter your Shopify store name to open Settings: Attribution window in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.

Follow the steps above to select the relevant item. Navigation for this task:

SendvioSettingsAttribution window
For my-store.myshopify.com, enter my-store. We remember it in this browser only.

Still need help?

Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.

Email support@sendvio.com