WhatsApp chat button
A floating WhatsApp button so customers can start a chat with your store in one tap.
In this article you will add a WhatsApp button to your store.
Before you start
- A WhatsApp or WhatsApp Business number.
Steps
- Go to Widgets → WhatsApp button.
- Enter your WhatsApp number with the country code.
- Write the default message the chat opens with, for example "Hi! I have a question about my order".
- Choose the position and visibility settings, save and enable the button. Complete any storefront setup shown, then test that it opens the intended WhatsApp conversation.
Try these steps in Sendvio
Enter your Shopify store name to open WhatsApp button in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.
Follow the steps above to select the relevant item. Navigation for this task:
SendvioWidgetsWhatsApp button
For my-store.myshopify.com, enter my-store. We remember it in this browser only.
Still need help?
Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.