Set up Back in stock alerts
Let customers ask to be notified when a sold-out product is available again, and send that message automatically.
In this article you will turn on the "Notify me" button on your store and the message that follows a restock.
Before you start
- Products with inventory tracking enabled in Shopify, so the app knows when stock comes back.
Steps
- Open Automations → Create automation → Marketing, then choose a Back in stock template. Configure its messages and trigger before enabling it.
- Go to Widgets and enable the Back in stock widget. This adds the "Notify me when available" button to sold-out products on your store.
- When a customer clicks that button and leaves their email or phone, they join the waiting list for that product.
- When stock becomes available, eligible subscribers can enter the notification flow according to its trigger and conditions. Check the automation logs to confirm sends.
- To see who is waiting for which product, open the automation and click Subscribers.
Check the widget on a sold-out product and review the waiting list before relying on the restock flow.
Try these steps in Sendvio
Enter your Shopify store name to open Create automation: choose Marketing or Transactional SMS in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.
Follow the steps above to select the relevant item. Navigation for this task:
SendvioAutomationsBack in stock
For my-store.myshopify.com, enter my-store. We remember it in this browser only.
Still need help?
Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.