Set up the experience after a review
Review the submission page and the thank-you message customers receive.
In this article you will review the submission page and the thank-you message customers receive.
Steps
- Open Reviews and find the review submission page setup.
- Review the customer-facing content and follow the available setup instructions.
- Open the after-review thank-you message setup from the Reviews hub.
- Review the content and any linked workflow conditions before enabling it.
- Check moderation separately in Settings → Reviews; publishing a review and sending a thank-you are separate actions.
Try these steps in Sendvio
Enter your Shopify store name to open Reviews overview in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.
Follow the steps above to select the relevant item. Navigation for this task:
SendvioReviews
For my-store.myshopify.com, enter my-store. We remember it in this browser only.
Still need help?
Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.