Turn double opt-in on or off
Double opt-in asks new subscribers to confirm by clicking a link in an email before they count as subscribed.
In this article you will decide whether new signups must confirm their email.
Steps
- Go to Settings → Marketing double opt-in (under Trust & Compliance).
- Turn it on or off.
- When it is on, people who sign up through a popup or an import receive a confirmation email and only count as subscribed after they click it.
Test the signup and confirmation flow after changing this setting. A subscriber must complete confirmation before receiving marketing when double opt-in applies.
Try these steps in Sendvio
Enter your Shopify store name to open Settings: Marketing double opt-in in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.
Follow the steps above to select the relevant item. Navigation for this task:
SendvioSettingsMarketing double opt-in
For my-store.myshopify.com, enter my-store. We remember it in this browser only.
Still need help?
Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.