The app only shows "Account Verification"
You open Sendvio and the only thing in the menu is Account Verification.
In this article you will understand why the menu is limited and what to do.
Steps
- Open Account Verification. This screen appears when verification is required before full app access.
- Complete any outstanding items and submit the requested information.
- If you already submitted, check the status and any follow-up instructions before submitting again.
- After approval, reopen the app. If access is still restricted, contact support with your store name and a screenshot of the status.
Try these steps in Sendvio
Enter your Shopify store name to open Account Verification in Sendvio, inside your Shopify admin. It opens in a new tab, so you can keep this guide alongside it. Shopify may ask you to sign in.
Follow the steps above to select the relevant item. Navigation for this task:
SendvioAccount Verification
For my-store.myshopify.com, enter my-store. We remember it in this browser only.
Still need help?
Write to us and include your store name and, if it is about a message, the recipient's email or phone. We answer every email.